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Position Summary

Process Improvement Engineer serves as an internal consultant, supporting process improvement initiatives, conducting productivity assessments and data analytics for all three mission areas (Patient Care, Research and Education) of the medical center.

Process Improvement involves scoping defining, designing, implementing and sustaining initiatives to enhance organizational processes and outcomes in alignment with organizational strategy and objectives This includes evaluating existing workflows to identify strengths, weaknesses and potential points of failure, identifying areas where processes can be streamlined, and identifying and removing waste to improve operational efficiencies, effectiveness and outcomes. 

This position works closely with various departments, leaders and front line staff to create and implement strategies for process enhancement and tracks the impact of changes by monitoring the process and outcomes measures. Serving as change agents for the organization, this position will identify and facilitate the removal of barriers to achieving process improvement goals both at the macro and micro level. Encourages a culture of continuous improvement and management of the transition to the new processes by supporting the teams through use of proven change-management methodologies, attention to detail and facilitated accountability.

This position educates employees on process improvement methodologies and a continuous improvement mindset to support the organizational goals and ensure strategic priorities are met through evidence-based and innovative solutions.  The individual in this role must possess superior facilitation and communication skills (both written and verbal) to ensure successful project outcomes, and must be able to evaluate, interpret and ensure validity of relevant data. This individual must also be able to develop subject matter expertise within the scope of assigned projects. 

This position utilizes project management strategies to organize, document and manage multiple internal projects from define to control and creates control plans to ensure smooth transition to the process stakeholders.

Employees are required to be onsite as necessary to ensure optimal collaboration, productivity and effective project execution.

Minimum Qualifications

Bachelor’s degree in Industrial Engineering, Operations Management, Business, Healthcare Administration, Operational Excellence or other relevant degree

• 2-3 years process improvement/productivity management experience
• Familiarity with the DMAIC and Lean tools and concepts. Lean Six Sigma Greenbelt desired.
• Health care experience desired
• Must possess excellent analytical, good written and oral communication skills and project management skills.     
• Must possess knowledge of process mapping/value stream mapping tools
• Consistently demonstrate leadership skills and behaviors consistent with organizational values
• Proficient with computer information systems, Microsoft Word, Excel, Access, and PowerPoint

Our Comprehensive Employee Benefits Include:

• An array of retirement plan options, each with a generous employer contribution.
• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
• Paid vacation and sick leave, including short and long-term disability and paid parental leave.
• Get the most out of the Public Service Loan Forgiveness program.
• And much more!

Screen reader users may encounter difficulty with the online application. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.

Thank you for your interest in working at Ohio State.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.