Revenue Cycle Services Coordinator 2

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Scope of Position

The Revenue Cycle Department for The Ohio State University Wexner Medical Center is responsible for providing excellent customer service while processing patient demographic and insurance information efficiently and accurately.  Areas within Revenue Cycle include pre-registration, registration, pre-certification, financial clearance and counseling, financial assistance, scheduling, billing, claims follow-up, customer service and cash collection.  The primary responsibility of staff with the Revenue Cycle is to ensure the collection of net revenue for services rendered.

Position Summary

The Revenue Cycle Services Coordinator is responsible for all aspects of patient encounter and the finalization processing in compliance with departmental policies and procedures. Department roles may include, but is not limited to communication with payers, requests and insurance follow up, and customer service in a call center setting.

Minimum Qualifications For Hire:   

High School Diploma or GED. PC Knowledge and interpersonal, verbal, and written communication. Minimum 1 year experience in a Patient Access Coordinator role at OSUWMC or similar experience in a healthcare environment. First Impressions and advanced training or development class completed. Ability to successfully train staff and create standard of work documents. Ability to work more than 1 service line or 2 or more revenue cycle functions or more than 1 site.

Screen reader users may encounter difficulty with the online application. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.

Thank you for your interest in working at Ohio State.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.