Master Patient Index Coordinator

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Medical Information Management

The Medical Information Management (MIM) Department at The Ohio State University Wexner Medical Center plays a crucial role in maintaining, securing, and ensuring the integrity of patient information. Their responsibilities encompass supporting patient care, education, research, health system operations, connect site affiliates and administrative needs. By effectively managing medical record data and information resources, they ensure that accurate and confidential patient information is readily available for making informed medical decisions. The department adheres to hospital policies, procedures, bylaws, and third-party regulatory requirements, upholding high standards for medical record-keeping.

Master Patient Index

The Enterprise Master Patient Index (EMPI) team plays a critical role in maintaining the integrity of electronic medical records. Their responsibilities include identifying, investigating, and merging duplicate MRNs (medical record numbers) within the system. By understanding how identity events impact the merging process, they contribute to patient safety, quality of care, privacy, and overall patient satisfaction.

This skilled team reviews audit trails, revises the EMPI, handles deceased patient records, manages Epic mail, and utilizes the potential duplicate weighting system in Epic. They are vigilant in recognizing instances where a patient’s record has been overwritten, promptly reporting potential identity theft cases, and addressing patients documented erroneously. Their expertise ensures that patient data remains accurate and secure, supporting optimal healthcare outcomes.

Minimum Qualifications

For Hire: Per Civil Service requirements: High School diploma or GED

Required Qualifications
Per CCS Class Specs: One year experience (1000 hours course work or training) in customer service or communications, including analyzing & interpreting information; 6 mos. experience (600 hours training) in operation of computer and related peripheral equipment; 3 mos. experience (300 hrs course work) in information research & analysis. Additional Qualifications: Some positions require 3 mos. exp. (300 hrs course work) in supervision management; 3 mos. experience (300 hours course work) in interviewing.

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Thank you for your interest in working at Ohio State.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.